{"id":1151,"date":"2025-06-04T23:05:07","date_gmt":"2025-06-04T23:05:07","guid":{"rendered":"https:\/\/pixelregalos.cl\/tienda\/?page_id=1151"},"modified":"2026-03-23T18:52:30","modified_gmt":"2026-03-23T18:52:30","slug":"terminos-y-condiciones","status":"publish","type":"page","link":"https:\/\/pixelregalos.cl\/tienda\/terminos-y-condiciones\/","title":{"rendered":"T\u00e9rminos y condiciones"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">T\u00e9rminos y Condiciones &#8211; Pixel Regalos<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00daltima actualizaci\u00f3n:<\/strong> 3 de marzo de 2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bienvenido a <strong>Pixel Regalos<\/strong>. Al utilizar nuestro sitio web <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/pixelregalos.cl\">https:\/\/pixelregalos.cl<\/a> y realizar una compra, aceptas los siguientes t\u00e9rminos y condiciones. Te recomendamos leerlos atentamente.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Informaci\u00f3n general<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pixel Regalos es un emprendimiento con base en <strong>Valdivia, Chile<\/strong>, dedicado a la creaci\u00f3n de productos personalizados y art\u00edculos de colecci\u00f3n. Al comprar en nuestro sitio, aceptas las condiciones aqu\u00ed descritas.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Productos personalizados y fabricaci\u00f3n<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Todos nuestros productos son personalizados y hechos a pedido. Por esta raz\u00f3n:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>No se aceptan cambios ni devoluciones por arrepentimiento de compra, dado que el producto se fabrica exclusivamente para el cliente.<\/li>\n\n\n\n<li>Se aceptar\u00e1n cambios \u00fanicamente si el producto presenta fallas de fabricaci\u00f3n o defectos evidentes, previa verificaci\u00f3n.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3. Tiempos de producci\u00f3n y disponibilidad (Cl\u00e1usula de Backorder)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">En Pixel Regalos trabajamos bajo un modelo de fabricaci\u00f3n a pedido.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Plazo est\u00e1ndar:<\/strong> Los productos tienen un plazo general de fabricaci\u00f3n de hasta <strong>6 d\u00edas h\u00e1biles<\/strong> antes de ser despachados.<\/li>\n\n\n\n<li><strong>Estado de Backorder (Reserva):<\/strong> Debido a la naturaleza artesanal de nuestros procesos y a posibles picos de <strong>alta demanda<\/strong>, algunos productos podr\u00edan entrar en estado de <strong>&#8220;Backorder&#8221;<\/strong>.<\/li>\n\n\n\n<li>Esto ocurre cuando la demanda supera nuestra capacidad de producci\u00f3n inmediata o cuando existe un quiebre temporal de <strong>materia prima<\/strong> esencial por parte de nuestros proveedores.<\/li>\n\n\n\n<li>En estos casos, el cliente ser\u00e1 notificado v\u00eda correo electr\u00f3nico. El pedido ser\u00e1 procesado con prioridad m\u00e1xima en cuanto la materia prima sea repuesta, sin que esto constituya una falta de stock original, sino una extensi\u00f3n fortuita de los tiempos de elaboraci\u00f3n.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Precios y medios de pago<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Todos los precios est\u00e1n expresados en <strong>pesos chilenos (CLP)<\/strong> e incluyen IVA cuando corresponda.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Medios de pago: Transferencia bancaria y tarjetas de cr\u00e9dito\/d\u00e9bito a trav\u00e9s de <strong>Webpay<\/strong>.<\/li>\n\n\n\n<li>Los precios <strong>no incluyen el costo de env\u00edo<\/strong>, el cual es de responsabilidad del cliente (ya sea pagado en web o por pagar en destino).<\/li>\n\n\n\n<li>Pixel Regalos se reserva el derecho de anular compras ante errores evidentes de sistema en la marcaci\u00f3n de precios.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">5. Env\u00edos y Entregas<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Realizamos env\u00edos a todo Chile principalmente a trav\u00e9s de <strong>Starken<\/strong>.<\/li>\n\n\n\n<li>Los despachos se realizan desde Valdivia. Una vez entregado al transportista, los tiempos de entrega dependen exclusivamente de la empresa de courier.<\/li>\n\n\n\n<li>Para compras internacionales, el usuario debe utilizar exclusivamente el portal: <code>pixelregalos.cl\/international<\/code>.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">6. Propiedad intelectual<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Los dise\u00f1os, marcas y personajes utilizados en nuestras personalizaciones son propiedad de sus respectivos due\u00f1os. Pixel Regalos ofrece un servicio de personalizaci\u00f3n basado en tem\u00e1ticas de libre elecci\u00f3n del cliente y no comercializa licencias oficiales a menos que se indique lo contrario.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Limitaci\u00f3n de responsabilidad<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">No nos hacemos responsables por retrasos derivados de informaci\u00f3n de env\u00edo incorrecta proporcionada por el usuario. Es responsabilidad del cliente revisar sus datos al momento del registro.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Contacto y Resoluci\u00f3n de Conflictos<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Para cualquier duda, consulta o gesti\u00f3n de garant\u00edas, nuestros canales oficiales son:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ubicaci\u00f3n:<\/strong> Valdivia, Regi\u00f3n de los R\u00edos, Chile.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Correo electr\u00f3nico:<\/strong> hola@pixelregalos.cl<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>WhatsApp:<\/strong> +56 935258904<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Correo electr\u00f3nico<\/strong>: hola@pixelregalos.cl<\/li>\n\n\n\n<li><strong>WhatsApp<\/strong>: +56 9 9124 3801<\/li>\n\n\n\n<li><strong>Sitio web<\/strong>: <a class=\"\" href=\"https:\/\/pixelregalos.cl\">https:\/\/pixelregalos.cl<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>T\u00e9rminos y Condiciones &#8211; Pixel Regalos \u00daltima actualizaci\u00f3n: 3 de marzo de 2026 Bienvenido a Pixel Regalos. Al utilizar nuestro sitio web https:\/\/pixelregalos.cl y realizar una compra, aceptas los siguientes t\u00e9rminos y condiciones. Te recomendamos leerlos atentamente. 1. Informaci\u00f3n general Pixel Regalos es un emprendimiento con base en Valdivia, Chile, dedicado a la creaci\u00f3n de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1151","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>T\u00e9rminos y condiciones - Pixel Regalos<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pixelregalos.cl\/tienda\/terminos-y-condiciones\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"T\u00e9rminos y condiciones - Pixel Regalos\" \/>\n<meta property=\"og:description\" content=\"T\u00e9rminos y Condiciones &#8211; Pixel Regalos \u00daltima actualizaci\u00f3n: 3 de marzo de 2026 Bienvenido a Pixel Regalos. Al utilizar nuestro sitio web https:\/\/pixelregalos.cl y realizar una compra, aceptas los siguientes t\u00e9rminos y condiciones. Te recomendamos leerlos atentamente. 1. Informaci\u00f3n general Pixel Regalos es un emprendimiento con base en Valdivia, Chile, dedicado a la creaci\u00f3n de [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/pixelregalos.cl\/tienda\/terminos-y-condiciones\/\" \/>\n<meta property=\"og:site_name\" content=\"Pixel Regalos\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-23T18:52:30+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo estimado de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/pixelregalos.cl\/tienda\/terminos-y-condiciones\/\",\"url\":\"https:\/\/pixelregalos.cl\/tienda\/terminos-y-condiciones\/\",\"name\":\"T\u00e9rminos y condiciones - Pixel Regalos\",\"isPartOf\":{\"@id\":\"https:\/\/pixelregalos.cl\/tienda\/#website\"},\"datePublished\":\"2025-06-04T23:05:07+00:00\",\"dateModified\":\"2026-03-23T18:52:30+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/pixelregalos.cl\/tienda\/terminos-y-condiciones\/#breadcrumb\"},\"inLanguage\":\"es-CL\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/pixelregalos.cl\/tienda\/terminos-y-condiciones\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/pixelregalos.cl\/tienda\/terminos-y-condiciones\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\/\/pixelregalos.cl\/tienda\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"T\u00e9rminos y condiciones\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/pixelregalos.cl\/tienda\/#website\",\"url\":\"https:\/\/pixelregalos.cl\/tienda\/\",\"name\":\"Pixel Regalos\",\"description\":\"\u00a1Personaliza y regala!\",\"publisher\":{\"@id\":\"https:\/\/pixelregalos.cl\/tienda\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/pixelregalos.cl\/tienda\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es-CL\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/pixelregalos.cl\/tienda\/#organization\",\"name\":\"Pixel Regalos\",\"url\":\"https:\/\/pixelregalos.cl\/tienda\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es-CL\",\"@id\":\"https:\/\/pixelregalos.cl\/tienda\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/pixelregalos.cl\/tienda\/wp-content\/uploads\/2025\/06\/cropped-miniban.png\",\"contentUrl\":\"https:\/\/pixelregalos.cl\/tienda\/wp-content\/uploads\/2025\/06\/cropped-miniban.png\",\"width\":122,\"height\":50,\"caption\":\"Pixel Regalos\"},\"image\":{\"@id\":\"https:\/\/pixelregalos.cl\/tienda\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/instagram.com\/pixel.regalos\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"T\u00e9rminos y condiciones - Pixel Regalos","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/pixelregalos.cl\/tienda\/terminos-y-condiciones\/","og_locale":"es_ES","og_type":"article","og_title":"T\u00e9rminos y condiciones - Pixel Regalos","og_description":"T\u00e9rminos y Condiciones &#8211; Pixel Regalos \u00daltima actualizaci\u00f3n: 3 de marzo de 2026 Bienvenido a Pixel Regalos. Al utilizar nuestro sitio web https:\/\/pixelregalos.cl y realizar una compra, aceptas los siguientes t\u00e9rminos y condiciones. Te recomendamos leerlos atentamente. 1. Informaci\u00f3n general Pixel Regalos es un emprendimiento con base en Valdivia, Chile, dedicado a la creaci\u00f3n de [&hellip;]","og_url":"https:\/\/pixelregalos.cl\/tienda\/terminos-y-condiciones\/","og_site_name":"Pixel Regalos","article_modified_time":"2026-03-23T18:52:30+00:00","twitter_card":"summary_large_image","twitter_misc":{"Tiempo estimado de lectura":"3 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/pixelregalos.cl\/tienda\/terminos-y-condiciones\/","url":"https:\/\/pixelregalos.cl\/tienda\/terminos-y-condiciones\/","name":"T\u00e9rminos y condiciones - Pixel Regalos","isPartOf":{"@id":"https:\/\/pixelregalos.cl\/tienda\/#website"},"datePublished":"2025-06-04T23:05:07+00:00","dateModified":"2026-03-23T18:52:30+00:00","breadcrumb":{"@id":"https:\/\/pixelregalos.cl\/tienda\/terminos-y-condiciones\/#breadcrumb"},"inLanguage":"es-CL","potentialAction":[{"@type":"ReadAction","target":["https:\/\/pixelregalos.cl\/tienda\/terminos-y-condiciones\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/pixelregalos.cl\/tienda\/terminos-y-condiciones\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/pixelregalos.cl\/tienda\/"},{"@type":"ListItem","position":2,"name":"T\u00e9rminos y condiciones"}]},{"@type":"WebSite","@id":"https:\/\/pixelregalos.cl\/tienda\/#website","url":"https:\/\/pixelregalos.cl\/tienda\/","name":"Pixel Regalos","description":"\u00a1Personaliza y regala!","publisher":{"@id":"https:\/\/pixelregalos.cl\/tienda\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/pixelregalos.cl\/tienda\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es-CL"},{"@type":"Organization","@id":"https:\/\/pixelregalos.cl\/tienda\/#organization","name":"Pixel Regalos","url":"https:\/\/pixelregalos.cl\/tienda\/","logo":{"@type":"ImageObject","inLanguage":"es-CL","@id":"https:\/\/pixelregalos.cl\/tienda\/#\/schema\/logo\/image\/","url":"https:\/\/pixelregalos.cl\/tienda\/wp-content\/uploads\/2025\/06\/cropped-miniban.png","contentUrl":"https:\/\/pixelregalos.cl\/tienda\/wp-content\/uploads\/2025\/06\/cropped-miniban.png","width":122,"height":50,"caption":"Pixel Regalos"},"image":{"@id":"https:\/\/pixelregalos.cl\/tienda\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/instagram.com\/pixel.regalos"]}]}},"wpcf_dashboard":"<div class=\"woocommerce\"><div class=\"woocommerce-info\">Por favor, \u00bfaccedes primero? <a class=\"wpneoShowLogin\" href=\"#\">Haz clic aqu\u00ed para acceder<\/a><\/div><div class=\"wpneo_login_form_div\" style=\"display: none;\"><form name=\"loginform\" id=\"loginform\" action=\"https:\/\/pixelregalos.cl\/tienda\/wp-login.php\" method=\"post\"><p class=\"login-username\">\n\t\t\t\t<label for=\"user_login\">Nombre de usuario o correo electr\u00f3nico<\/label>\n\t\t\t\t<input type=\"text\" name=\"log\" id=\"user_login\" autocomplete=\"username\" class=\"input\" value=\"\" size=\"20\" \/>\n\t\t\t<\/p><p class=\"login-password\">\n\t\t\t\t<label for=\"user_pass\">Contrase\u00f1a<\/label>\n\t\t\t\t<input type=\"password\" name=\"pwd\" id=\"user_pass\" autocomplete=\"current-password\" spellcheck=\"false\" class=\"input\" value=\"\" size=\"20\" \/>\n\t\t\t<\/p><p class=\"login-remember\"><label><input name=\"rememberme\" type=\"checkbox\" id=\"rememberme\" value=\"forever\" \/> Recu\u00e9rdame<\/label><\/p><p class=\"login-submit\">\n\t\t\t\t<input type=\"submit\" name=\"wp-submit\" id=\"wp-submit\" class=\"button button-primary\" value=\"Iniciar sesi\u00f3n\" \/>\n\t\t\t\t<input type=\"hidden\" name=\"redirect_to\" value=\"https:\/\/pixelregalos.cl\/tienda\/wp-json\/wp\/v2\/pages\/1151\" \/>\n\t\t\t<\/p><\/form><\/div><\/div>","_links":{"self":[{"href":"https:\/\/pixelregalos.cl\/tienda\/wp-json\/wp\/v2\/pages\/1151","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pixelregalos.cl\/tienda\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pixelregalos.cl\/tienda\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pixelregalos.cl\/tienda\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pixelregalos.cl\/tienda\/wp-json\/wp\/v2\/comments?post=1151"}],"version-history":[{"count":1,"href":"https:\/\/pixelregalos.cl\/tienda\/wp-json\/wp\/v2\/pages\/1151\/revisions"}],"predecessor-version":[{"id":7675,"href":"https:\/\/pixelregalos.cl\/tienda\/wp-json\/wp\/v2\/pages\/1151\/revisions\/7675"}],"wp:attachment":[{"href":"https:\/\/pixelregalos.cl\/tienda\/wp-json\/wp\/v2\/media?parent=1151"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}